Shipping & Delivery Policy
At Digicloth, we are committed to providing a seamless and reliable shipping experience for our customers. Please review our shipping and delivery policy to understand how we process and deliver your orders:
Order Processing:
- Once you place an order on our website, please allow 1-3 business days for processing. During peak seasons or promotional periods, processing times may be slightly longer.
Delivery Timeline:
Expect your order to be delivered by our selected Courier Partners within 3 to 15 working days, accounting for general and public holidays. The exact duration may vary due to transit conditions.
To ensure secure delivery, please provide a complete Postal Address, Pin-Code, and Phone Number during checkout.
Shipping Methods:
- We offer standard and expedited shipping options to accommodate your needs.
- Standard Shipping: Estimated delivery time is 5-7 business days.
- Expedited Shipping: Estimated delivery time is 2-3 business days.
Shipping Rates:
- Shipping rates are calculated based on the weight of your order and the shipping method selected during checkout.
- We offer free standard shipping on orders over a certain threshold amount. Please refer to our website for current promotions and eligibility criteria.
Delivery Timeframe:
- Delivery times may vary depending on your location and the shipping method selected.
- Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.
International Shipping:
- We currently offer international shipping to select countries. Additional shipping charges and customs fees may apply. Please note that delivery times for international orders may vary due to customs processing.
Shipping Restrictions:
- We are unable to ship to P.O. boxes, APO/FPO addresses, or certain remote locations. Please provide a valid street address for delivery.
- Some items may be subject to shipping restrictions or regulations based on their size, weight, or destination. We will notify you if any restrictions apply to your order.
Order Tracking:
- You can track the status of your order by logging into your Digicloth account or using the tracking information provided in your shipping confirmation email.
Delivery Issues:
- If you encounter any issues with your delivery, such as delays or damaged packages, please contact our customer support team for assistance. We will work with our shipping partners to resolve any issues promptly.
Contact Us:
- If you have any questions or concerns about our shipping and delivery policy, please contact our customer support team at order@digicloth.co.in
By placing an order with Digicloth, you agree to abide by the terms and conditions of our shipping and delivery policy outlined above. We appreciate your understanding and cooperation.